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INVESTIGATION: Is the ‘As Is’ law stacked against customers buying used cars?

INVESTIGATION: Is the ‘As Is’ law stacked against customers buying used cars?


IT’S ONE OF THE MOST COMMON COMPLAINTS TO 8 ON YOUR SIDE. I WAS IN A FINANCIAL JAM SO I BOUGHT AN AS IS VEHICLE AND WITHIN DAYS THAT USED CAR DIED. MORE THAN ONE MILLION USED VEHICLES WERE SOLD IN FLORIDA LAST YEAR. SO MANY VEHICLES. 8 ON YOUR SIDE SENIOR INVESTIGATIVE REPORTER STEVE ANDREWS FOUND STATE LAW DOES LITTLE TO PROTECT A CONSUMER WHEN A VEHICLE IS SOLD AS IS. IN 2015 LYNN ADAMS WORLD SHATTERED HER 26-YEAR-OLD SON GARRETT SUDDENLY DIED. MY SON DIED AND MY PARENTS WERE DOWN HERE AND I JUST NEEDED MY FAMILY. GRIEF STRICKEN LYNN WALKED AWAY FROM HER HOME, HER BUSINESS IN MARYLAND, EVERYTHING. CAME DOWN HERE AND SORT OF MIGHT SAY HAD A BREAK DOWN. LOW ON MONEY IN JUNE 2017, LYNN NEEDED A CAR TO GET TO WORK. A COLLEAGUE RECOMMENDED BILL, A VIP AUTO SHOW ROOM IN LARGO. ALL I ASKED FOR WAS A DEPENDABLE VEHICLE. THEY SAID SURE WE CAN TAKE CARE OF YOU. A CRIMINAL RECORD THAT INCLUDES ARRESTS FOR FRAUD SCHEMING FRAUD AND THEFT OF STATE FRAUDS. I ENDED UP WITH A BEAUTIFUL JAGUAR AND IT WAS FANTASTIC FOR FOUR DAYS. THE ENGINE BLEW, NO COOLANT IN THE RADIATOR. ACCORDING TO THE STATE THEY NOW CLOSED THE LICENSE TO SELL VEHICLES EXPIRED A MONTH BEFORE LYNN SHOWED UP. SHE SOLD THE JAGUAR TO ANOTHER DEALERSHIP. SHE PURCHASED THE JAG FOR FOUR GRAND. TRUE CARS FINANCED HER AT 28% INTEREST. ACCORDING TO HER COMPLAINT WITH PINELLAS CONSUMER PROTECTION CAR AFTER CAR MISLED ABOUT THE OPERATING CONDITION AND EACH BROKE DOWN. WHY DID YOU KEEP DOING BUSINESS WITH THIS GUY? BECAUSE HE WOULDN’T GIVE ME ANY MONEY. THE LAST CAR HE PAWNED OFF ON LYNN. I WAS DRIVING DOWN THE ADDER AND STOPPED TO RUN AN ERRAND, CAME OUT AND THE CAR NEVER STARTED AGAIN. THE VEHICLE WAS SOLD AS IS AND IT’S HER FAULT SHE DID NOT CHOOSE TO HAVE THE VEHICLE CHECKED OUT BY A MECHANIC. LYNN DEMANDED HER MONEY BACK AND THREATENED LEGAL ACTION. I DON’T WANT TO SAY THERE IS NO RECOURSE BUT THERE OFTEN ISN’T. ACCORDING TO ATTORNEY JAMES, 80% OF THE CALLS HIS OFFICE RECEIVES ARE FROM PEOPLE UPSET WITH USED CAR DEALERS. AS IS PROVIDES DEALERS WITH PROTECTION. UNLESS A CUSTOMER CAN PROVE A DEALERSHIP KNEW AN AS IS CAR WAS A CLUNKER BEFORE SELLING IT THE CUSTOMER WILL LIKELY END UP PAYING ATTORNEYS FEES FOR THE OTHER SIDE. I COULD NOT IMAGINE WHAT A CLIENT WOULD DO INSTEAD OF GETTING A CHECK FROM US THEY GOT A BILL TO PAY $50,000 TO THE OTHER SIDE’S ATTORNEY. THEY NEEDED DEPENDABLE WHEELS TO GET TO WORK. THE VAN LOOKED NICE AND EVERYTHING. THEY TOLD ME IT WAS A GOOD RUNNING VEHICLE. HE BOUGHT THIS 2012 DODGE CARAVAN FROM TRUE CARS AS WELL. THEY SOLD IT FOR $13,000. THE MOTOR MOUNT BOLTS FELL OUT WITHIN TWO DAYS. MIKE BOUGHT THE VAN AS IS. WHILE TRUE CARS REPAIRED THE MOTOR, MIKE CONTENDS MORE PROBLEMS POPPED UP. I CAN’T USE IT AT ALL NOTCH. MIKE CAN’T AFFORD TO FIX AND MAKE PAYMENTS ON THE VAN. HE EXPECTS THE FINANCE COMPANY TO REPOSSESS IT. THE CONSUMER LOSES BECAUSE NOW THEY DON’T HAVE A CAR BUT THEY STILL OWE MONEY FOR THE REPOSSESSION AND FOR THE PAYMENTS THAT THEY WERE SUPPOSED TO MAKE TO THE BANK. 14 STATES AS WELL AS WASHINGTON D.C. DO NOT ALLOW AS IS SALES BECAUSE AS IS PROVIDES NO CONSUMER PROTECTION. USED CAR DEALERS IN THOSE STATES ARE REQUIRED TO OFFER SOME SORT OF WARRANTY SO HOW DO YOU AVOID THIS HAPPENING TO YOU NUMBER ONE GET A MECHANIC TO CHECK ANY USED CAR YOU ARE THINKING ABOUT BUYING AND IF THE DEALERSHIP DOESN’T ALLOW YOU TO DO THAT DON’T WALK AWAY FROM THAT DEALERSHIP. RUN. RUN AWAY. REMEMBER AS LONG AS THAT AS IS BOX IS CHECKED IT DOESN’T MATTER WHAT THE DEALERSHIP PROMISES. IF YOU DON’T HAVE IT IN WRITING YOU’VE GOT NOTHING. FLORIDA IS NOT ONE OF THESE STATES THAT PROTECTS CONSUMERS AT ALL. IT SHOULD BE. ABSOLUTELY IT SHOULD BE. A MILLION CARS SOLD LAST YEAR. THANK YOU STEVE.

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4 thoughts on “INVESTIGATION: Is the ‘As Is’ law stacked against customers buying used cars?

  1. I have bought many as is cars , lucked out most of the time. When you buy as is , that means something can be wrong with it , maybe simple to fix maybe not. If you buy as is , you could end up with a bad engine, most people know that. If it has a warranty that's another thing.

  2. I never had the money to buy any Jag, as is OR other wise, why did she have to have such an expensive car in parts alone, as it is?

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