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2020 Subaru Outback; Consumer Reports’ Reliability Survey Results | Talking Cars #229

2020 Subaru Outback; Consumer Reports’ Reliability Survey Results | Talking Cars #229


Hi Talking Cars fans. We’ll be shooting an episode of
the podcast live at the 2019 LA Auto Show on Friday, November
22 between 10:00 AM and noon, and we would love to
have you in our audience. To join us, email
[email protected] by Friday, November
15 and let us know if you’d like to attend. You’ll be able to ask
questions of our experts, and as a special benefit,
you’ll receive free admission to the LA Auto Show. All you have to do is get
yourself to the Los Angeles Convention Center. Tickets are first come, first
serve, so email us today. We’d love to see you there. We wrap up our tests of
the 2020 Subaru Outback and discuss what we found. We also talk about
Consumer Reports’ new automotive
reliability surveys. And we answer
audience questions, including why some
car companies just can’t seem to unlock the
keys to good reliability. Next on Talking Cars. [MUSIC PLAYING] Hi, welcome back. I’m Mike Quincy. I’m Jon Linkov. I’m Gabe Shenhar. So this is one of our
favorite times of the year because Consumer Reports’
annual automotive reliability survey is out. This survey is among
the largest of its kind. We gather data from hundreds
of thousands of CR members. And perhaps the best
news is that consumers don’t have to pay a lot
to get a reliable car. But Gabe, perhaps
you could give us a little bit of
background as to why this survey is so important. For those of you who don’t know,
we ask our members every year to fill out a questionnaire with
experience about their cars. And we get a lot of– a large sample size. And we ask them
through 17 points, starting with engine problems,
transmission problems, powertrain, electronics,
power equipment, infotainment, you name it. And we get a real clear
picture of reliability in cars, and that’s a major,
major tool for a consumer to decide about a new car. And we’re pretty
unique about that. Yeah, this is definitely
one of the things that separates Consumer Reports
from a lot of publishers. And Jon, you have a lot
of really great insights on the new survey, including
how new introductions can be a problem. What’s our advice
for people looking to buy a first-year
redesigned car? – Yeah, so this year one of the
unique things we do is we did more of a cross-survey analysis. So we looked at past surveys
of how first-year models did and the model right before a
generation was changed over, and then we looked
at this survey to see how they differed. And one of the things that the
survey allowed us to reinforce is the advice of don’t buy
the first year of a brand-new, never-before-seen
model or the first year of a redesigned model. So they tend to have
the most teething pains. By teething pains I mean they
have just the growing pains– again, same thing,
the pains, but they’re the first time they’re
making the production process for that vehicle. They’re putting
in all-new parts. They have suppliers
building new parts, and that’s where
they have problems. That’s what you see. And you don’t see
major issues generally. Gone are the days of the
engine falling out while you’re driving, so to speak. But it’s squeaks and
rattles, but it also is infotainment and
software related. So a lot of those
problems are rearing their head in modern
cars, in today’s cars. It’s much better to either
wait a couple of years– you love that new whatever, X,
Y, Z vehicle that comes out. It looks great. It’s got all the power you want. It’s got the infotainment. You want to be the first
person on your block. You want to be the first
person on the block, but you know what? Be the fourth person
on your block. Or if you’re really
looking for a good deal, buy the previous
generation, the model that they just discontinued. There’s going to be
some on the dealer lot. It’s going to have a
lot of good features– maybe not all the new
whiz-bang features, but the end of the model run
is generally the most reliable of all of them. They’ve worked out
all the problems. They then start
focusing on the new car. That’s the one to buy. And they’re going to
come at a discount because they want to
move them off the lot. But it’s sort of a conundrum
because the new cars are ushering in the
newest technology, and the older cars may
have older technology, but they’re more reliable. So this is kind of
an interesting– maybe [? I don’t ?] call it
a dilemma that car buyers are facing. When you take into
account all the factors leading to a buying decision, it
should be one of your factors. Well, and one other
thing to think of– and these aren’t vehicles
that we’re giving away reliability data on here, but
if you think about an existing model like the Audi Q7, so
it’s been out for a few years. Then they introduced the Q8. It’s a slightly smaller,
little swoopier, but Audi then is taking some
of the elements of that car, that vehicle– the interior,
the infotainment system, some of the exterior look–
and they’re putting on the Q7 as a freshening. So you can get some new
technology as a car ages because they take updates
from other similar models. They may add some equipment. So you’re not going to get
necessarily, oh my gosh, I’m getting a model
that was built in 2000, designed back in 1993
if I buy it today. It’s not exactly
that you’re going to get the an ancient
model, but that’s right. You’re not going to
get the cutting edge. And sometimes,
like buying a cell phone or whatever you’re buying,
you need software updates. You need this. You need that. Go with the old reliable. It’s a safer bet. It’s going to save you
money on the dealer’s lot, and it’s going to save you
headaches, time, and money taking it back for service. So the point about
software updates is really important
because it isn’t just, oh, I can’t listen to the radio. It’s the software is controlling
the nav system and the climate system and maybe even
more important things. Engine-management
system, braking system, in some cars, suspension. It’s not just, like you
said, the stuff you touch. It’s everything
behind the vehicle that you expect to
keep it running. Right. And it governs everything. And so cars have become maybe
even a little less hardware and more software these days. Yeah. So listen, check out
consumerreports.org. There’s a whole lot
more reliability stories we’ve got up there. This will really
be the best tool that you can use when it comes
to buying a new or used car. And that brings us
to our next section, which is what we’re
driving this week. We’ve wrapped up the test
results of the Subaru Outback. We know that this
model is particularly popular with a whole
bunch of our members. And Gabe, I was
thinking about this. The Outback was originally
introduced in the early ’90s. And I was thinking,
you’ve probably tested every single one of them. Oh, you bet. Yeah, it started out as a
version of the Subaru Legacy wagon, and then it kind
of evolved over the years. And it gained the ride height,
and it kind of became this. Remember the uncola? The uncola, the 7UP. Exactly. So the Outback is
like the un-SUV. It’s a raised wagon,
but over the years it gained such a cult following. Every person who is into
camping and everyone in New England and Colorado
and Alaska and the Pacific Northwest is in love
with the Outback. And so the 2020 model, we have
we have finished testing it. What are your impressions? So Subarus are never
about show off. They’re very sensible, very
functional kind of cars, and the new Outback doesn’t
stray from this formula. But it moved into this
new Subaru platform. It’s a very solid structure. It feels that the car
rides beautifully. It outrides some luxury
cars that cost $100,000. The standard engine
does the job, but it’s not very exciting. But if you get the XT, which
brings you the 2.4-liter turbo, that really transforms the
car and gives you this really effortless acceleration. There are also some
nice interior details that Subaru learned
from its customers over the years like
the built-in cross bars that fold and are
always with the car. So it’s a really
neat kind of a car. It’s definitely a good
redesign, many steps forward. Jon, you drove it last night. You also have kids that are
younger than Gabe’s and mine. Can you see a family
of your size living with a vehicle like this? Yeah, as a cyclist,
I love the roof bars that fold in and out because
you can attach your crossbar. So you could carry your kayak. You could carry your skis. You can carry your
bike or whatever. Yeah, it’s plenty
roomy for kids. My kids are almost 8 and 10. It’s plenty of room for them,
plenty of room for a Costco run with them. I’m not buying all the toilet
paper and the paper towels, but it’ll fit most stuff. Driving it is really
refreshing in some ways because the dash is so– I mean, it’s almost like
sitting in front of this table. This is the top
of the dashboard. If you’re bumping the– you have no excuse really– I mean, some people
might– but to worry about bumping the nose of
the car against something because you can see
everything, unlike a lot of vehicles where you’re sitting
really low and the dash is high and you have no idea where
the front of the car is. I’m not enamored with
their infotainment system. It’s about yea high,
about that wide, and it kind of looks like
a morning news program where it’s got weather
up top and CarPlay here, and then it’s got radio
here, and you can slide, and you go here for the preset. It’s not that it’s old man
can’t get with technology. It’s just there’s a lot
going on that I think it could be simplified, that you
don’t have to have everything there. You can’t have everything
you want in one spot. So get rid of some of it. Get rid of the weather and
the other stuff at the top. I don’t need to see the xDrive
status and stuff like that. You can change that. Yeah, but it’s just
there’s so much there. And yes, you can put
more tiles on the main– application tiles on the
main screen and such. It just is very busy,
and sometimes it’s hard to hit little
buttons when you’re doing say, Waze in CarPlay. Right, and your basic
day-to-day operations– I mean, this morning
in Connecticut it was about 17 degrees. And so it’s like, OK, I really
want to put on the seat heater. Subaru’s known for
a cold-climate car. Seat heater’s a big
deal in areas like this. And you have to hit
the Seat Heater button, wait for the graphic to
come up, and then choose the level that you want,
and you could tap, tap, tap. And that whole time, your
eyes aren’t on the road. Well, it’s was interesting. I mean, last night the car
was cold sitting outside, and the screen was
slow to respond. And I do miss the toggle switch. Sometimes there’s
a toggle switch for something in some regions
you may use a lot, but they– Yeah, they kind
of shot themselves in the foot a little bit
with the control system. It mostly relates
to climate function. But the infotainment
is pretty easy. It’s snappy and it works well. It’s just, for me, there’s
way too much going on. I’d like to see a little more
of the previous generation, a little more towards there
than going the whole Tesla giant screen. I think overall though, I mean,
there aren’t a lot of things that we don’t like
about this car– the infotainment system,
some of the controls, but a whole lot
of standard safety equipment that
comes on this car. I find that the Outback is super
easy to recommend to people. Gabe, you kind of
mentioned that before. I call it like the anti-SUV. It’s an all-weather vehicle,
almost not quite all terrain, but it’s for those people
that want to drive a car but they don’t want
to be in a truck. They don’t want something huge. And it is, again, an
easy model to recommend. It’s like a mature
family Forester. You want to spend a little
more, but it still has room. It still has the ride height. know And it has, again,
good visibility around it. It’s an easy car– it’s
an easy one to live with. It has the proportions
of a wagon. So that means that it’s
longer and narrower, so that actually can
work well for them. If you carry a bike with the
front wheel intact, that works. So the Outback is really
a very good alternative to a small SUV with
a standard engine, and if you get the
turbo engine, even a competitor to a midsized
SUV in the high 30s. So listen, check out
consumerreports.org for full test results
on the Subaru Outback. And that brings us
to the next section of this awesome podcast. It’s where we take
your questions. We love the text questions,
all the video questions. Keep them coming,
[email protected] That’s [email protected] Now the first question we’ve
got up is about reliability. Hey, look at that. What a coincidence. So Erick writes, “I was
recently watching a series on how dream cars
are made, and I noticed that almost all cars
are designed, manufactured, and checked for quality
in very similar ways. They all have very
precise procedures with computers and robotics
and test their cars before shipping. So why are some manufacturers
behind in reliability?” So great question and
certainly apropos of what’s going on in the news these days. So Gabe, what can you– how can you shed light on this? Does it seem like some
car companies just can’t unlock the keys to reliability? Only dream cars. It’s important to understand
what’s reliability and what it isn’t. For us, reliability is
long-term reliability. It’s not just the
initial quality when the car comes
out of the factory and it gets checked to
see if everything works. It’s the experience with
the car and various problems with the cars that
crop up over time. So things might
work, but then there might be some body creaks and
window cracks and infotainment glitches and whatnot. So these are the
kind of things that can really affect car ownership
and give you a huge headache. And Jon, you’ve written
about this very extensively, and it certainly seems like
models like Cadillac, Alfa Romeo, Fiat, year
after year they’re all pretty much in the lower tier. But even models–
even manufacturers that we used to count on
to be almost like lights out aces like Honda and
Acura are having issues. Sometimes it’s going to be
a smaller manufacturer’s going to rocket up and then
rocket down because they share a lot components. It works very well. That’s great. They all rise with tides,
but then a lot of them are going to drop if
there’s a problem with that. So that’s one way that
you see some fluctuation. If I had the exact
answer as to why, I’d be a pretty wealthy man. I’d be out there consulting. You’d be a consultant. You do see, just whether
it’s the build process, whether it’s suppliers,
whether it’s cost, they all have a
captured test fleet. They all spend
100,000 miles on it, but it could be part
of the assembly process when it’s sped up and they’re
pumping out a lot of vehicles. This could be a part that
changes on the supplier side, that they had an issue with it. So software rears its head. I mean, my gosh, new
Apple iPhone software– iOS has been problematic
for the last couple– you’re constantly
making updates recently. So there are unforeseen
things that come up. There are some perennials. And also some of the
larger manufacturers, they have a much bigger,
much varied product line to worry about right. And very often it’s not
a matter of the assembly or the manufacturing. It’s part of the
whole design process, and it starts at the
very early stage– the components you
choose, whether you rely on unproven
components or you introduce brand-new
technologies, new engine, new transmission, a new
infotainment system. In a new car, that is
a sure prescription for having reliability
problems rather than relying on some proven components. Excellent. So you’re saying go back
and buy the last model of the previous generation
instead of the new stuff. Eric, thanks for the question. Really good timing
about reliability. Next up is Michael
from Canada who wants to know why some
world cars are not sold in North America. “I travel regularly to
developing countries, and the one vehicle I see a
lot is the Toyota Hilux pickup truck. It appears to be
very popular with near legendary reliability. With North Americans so
crazy about trucks and SUVs, why has Toyota never brought
this product to North America?” Now John, I do get to
travel internationally once in a while. Kids and cost maybe
curtail that a bit. But certainly, Gabe– It’s been a while. –you are maybe perhaps the
most international person at this table right now. So about the Toyota Hilux. You’ve seen it overseas. Why doesn’t Toyota
bring it over? The Toyota Hilux and the
Tacoma are kind of related. The Tacoma is
designed to be more suitable for the
American market. It’s a little wider. It has a V6 engine. The Hilux, on the other
hand, is more designed for the Third World countries,
developing countries, the rest of the world
where pickup trucks are used for the actual tasks that
pickup trucks are used for. So they have a higher
payload capacity. The Hilux comes
with diesel engines. It’s a little narrower so
it can fit in and narrower alleys and spaces. So they are related, but
multinational corporations such as Toyota, they
use shared components, and they build their
cars like LEGOs, and they can act
locally and rely on their vast global resources
and have the right product for each region of the world. And different cars require
different regulations– DOT for US and stuff like that. And sometimes
maybe car companies don’t feel it’s worth it to
jump through hoops to get a car regulated
for the US market. Yeah, that’s a very fair point. Crash tests are expensive. Who knows what they
would have to do to modify the car to even
meet crash-test standards in the United States. So they have their reasons. Like Gabe said,
multinational corporation, they certainly have
their reasons not. It’s interesting. When we travel though, we
get to see these vehicles that we don’t get to see
in the United States. Thanks for your question. Excellent. Finally, we have got
time for one more. We have a question
from Greg who’s looking for an
inexpensive commuter car with a manual transmission. Greg writes, “I’d like a new
car specifically for commuting. I also want to
save the manuals.” Yay. “When taking into account
low price, good fuel economy, and a high crash rating, what
would you recommend for me? I’m looking for the best balance
of driving fun and creature comforts among base models.” I love this question because
we just went through this with my oldest son. He needed a car. He was driving my mom’s
2006 Subaru Outback. It was a six-cylinder model. It was an old test car,
so it was lousy on gas. All the check-engine
lights and everything else was breaking on this. About 160,000 miles. Time to get a new car. But my son is so
proud that he can operate a manual transmission. Like none of his
friends can do this. So we were looking at both new
and used cars with manuals. We looked at the Toyota iM,
the Honda Accord, especially the V6 coupe, which
he thought was like the real sleeper, the Honda
Civic, and the Supreme Impreza, but we were also checking
out some of the new cars to get the new technology, new
safety gear like the Toyota Corolla hatchback,
the Honda Civic Sport, and the Subaru Impreza. We found him a Honda Civic Si
2015 model, about 70,000 miles. Decent price. Really loves it. But I just love this
question for so many reasons because it speaks to a lot of
how we all grew up with smaller cars, manual transmissions. I was going to throw
this to Jon first. What would you recommend? So Corolla hatchback’s
a really good choice. That’s what I had on here. A Mazda 6 Sport needs
a little more size. One of the things
we’ve seen so much is that manuals aren’t going to
give her you any fuel-economy advantage. A good automatic
can do the same. I understand maybe he wants
a little more performance. But if you’re looking
maybe for fuel economy, he may actually want to
look for an automatic. But yeah, those are a
couple of my choices. The ones you had were
good ones as well. Gabe, anything else? What he’s describing here,
fun to drive but also creature comfort and some
refinement, to me, that sounds like
a Volkswagen GTI. It’s hard to call
that car a base. I mean, it’s not
really inexpensive. But I’d say a Mazda 3 would
be a good contender here. It gives you some
driving enjoyment. It feels a little
upscale inside, and you can still
get it with a manual. Excellent suggestions. I’m fully on board with that. GTI is a good choice, and
I should have expected you were going to say that. Well, anyway, that’s going to
wrap it up for this episode. As always, check
out the show notes for more information
on the vehicles and topics we talked about. Thanks so much for tuning in. We’ll see you next week. [MUSIC PLAYING]

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58 thoughts on “2020 Subaru Outback; Consumer Reports’ Reliability Survey Results | Talking Cars #229

  1. Whoever asked the question about the Toyota Hilux .. The question was a literally the answer, There's definitely a specific reason we have the Tacoma and they have the Hilux

  2. I reserved a 2020 limited xt outback. Didn’t get it after driving it. The passenger and rear seats sit too high. The rear air vent doesn’t blow temperatured air, only an average air temp, and it doesn’t seem worth $38000 before fees. Got my $500 back from reserving it. Planning to buy a new 2020 Honda Pilot ex-l AWD with nav and rear dvd for the same price.

  3. Some people just like Subarus. I live in central CA, where it never snows and rarely rains, but there are plenty of Subarus of all kinds and ages.

    As for reliability, it feels like some manufacturers, such as Toyota, over-engineer their cars, by which I mean, make them a little sturdier than is required, so they last a little longer. When they threw infotainment into the mix, people started having issues that analog cars hadn't. I think CR is separating those issues out into "usability", so that's better for reliability as a measure.

  4. How about demand new cars be reliable. That’s what engineers get paid for. Instead u excused this terrible industry practice.

  5. What about the new Kia Forte sedan base model? You can get them brand new for $18,000 here in Canada with a manual transmission.

  6. Better answer for last question. 2015 Golf TDI with manual 45 MPG, blast to drive, and full engine and exhaust warranty until 2026 and 162K miles. Quiet and Best in class ride

  7. Reliability of modern cars is much better than older cars. I think modern tech and safety is a more important factor in selecting a car than reliability. That means the newly redesigned models are a better choice even if they cost more.

  8. You can forgive the guy with the weird tourette's like jaw and facial twitches but does he have to say such duhh auhh After every 3rd word?

  9. please stop allowing gabe to speak. anyone who says uh or um after every single word should not have a public speaking part of their job

  10. The hardware in these cars aren’t keeping pace with the software if you will. In my car, like so many, the software manages the transmission.

  11. Don't buy the first year of a re-design. So no one buys the first year, and the second year becomes the first year. Update: don't buy the first year and don't buy the second year.

  12. The Toyota Hilux has been the best selling vehicle in Australia for several years now (Ford Ranger is second). Last time I looked, we aren't Third World 😂😂

  13. They love the new outback, great interior, views, drives better than ever – like a luxury car, the turbo engine is best option, they hate the new jumbo infotainment display. This matches other magazine and internet reviews of the 2020 outback

  14. I get why other car publications often recommend VWs (nice interiors, good driving dynamics, upscale styling), but don't VWs have known and significant reliability issues? I wouldn't have expected CR to be seduced by initial driving impressions. Every Jetta I've ever driven from a rental car agency has been a box of creaks and rattles. And given their reputation, I've also been surprised to find highly featureless, cheap feeling interiors compared to base Hyundais and Kias, for example. Granted I'm in a rental car, so we're talking base models (but so was the questioner). Every person I've ever known to own a VW, has also had weird, difficult to diagnose/fix electrical problems. But yeah, they drive nicely. Direct, good feeling steering and acceleration. It's just all the other stuff (plus diesel gate) that makes VW recommendations hard to swallow, IMO.

  15. when the one guy start criticizing the infotainment you could feel the other two starting to apply energy to slow his roll… Subaru's mktg $ at work here? Basically they are allowed to state a few glancing criticisms but nothing that would be sustaining in nature to create doubts.

  16. As a former owner of a 2011 and 2014 Forester and now a 2017 Outback, was interested in what they had to say. Generally agree. Not a lot of difference between all 3 of them. The Outback is longer , lower and wider and slightly more refined. Disagree about the roof cross rails. The Outback can only be set at either 30 or 40 inches apart.. Forester rails can be set at almost any distance. Must get a newer roof carrier as my old one needs the rails at not much more than 24 inches. Also a lot of info is displayed at the top of the dash on the Foresters while the same info on the Outback is very low on the dash , requiring you to take your eyes well off the road. One more thing; many people have a "hate" for CVTs. I think they are just fine.My '11 Forester was a manual while the other 2 are CVT. The CVTs give much better gas mileage.

  17. Consumers surveys….in 2019..Yeah that's far from good data, let alone a study worth anything.
    You do realize the overwhelming amount of "consumers" are complete dips**ts right? The chances of these people providing you any sort of good data in an asinine idea. You are likely getting the emotional impulses of people with the IQ of German Shepherd and knowledge (about cars) of a poodle.

  18. Consumer Reports I like for a lot of reasons, but their reliability data does miss things at times. For example, on their site, Subaru transmissions are great – get perfect scores on all their models. However in real life, they are failing left and right in snow environments and off-road. The CVT's torque converter is failing, costing thousands of dollars? Don't believe me, and want to believe CR? Here is a list of videos on YouTube right now showing the massive amounts of failures occurring on the latest Subarus: https://www.youtube.com/results?search_query=subaru+cvt+transmission+problems

  19. I didn't care for the answers that were given about reliability. Through the many years that I have been driving and looked through the Consumer Reports, there is always a manufacture that has poor brakes or transmissions or something year after year. In fact they become known for having this defect. Why is that even possible? 😕

  20. I own a 2019 Outback but I wouldn't want a new one. I won't buy a car that has on-screen HVAC controls. No way. Physical knobs for temp and fan speed are a must-have feature. Also, it seems like Consumer Reports is always saying that Subarus have perfect reliability. But that just isn't true. Their turbos tend to blow head gaskets and their CVT transmissions have had lots of problems, historically anyway.

  21. I thought I was going to hate the touchscreen, but after driving the car, I found my old man eyes had a much easier time seeing the large graphics for the fan, modes, heated seats, etc, especially at night when the tiny red pictographs on the old model are hard to see. You can use voice commands for a number of functions as well.

  22. Touch screen technology is a huge distraction for drivers. And, it's not an easy task to play with it while you driving. I hope they will realize this issue and take back the manual option. Thanks!

  23. How do you give a company like Subaru top 10 billing for reliability…on a brand that has NOTHING but well known problems? CVT nightmares, headgasket problems that have gone on for decades, the oil burning lawsuits, engine replacements, oil leak issues that have never been resolved, the BRZ/FRS recall fiasco, and last month 2 more serious/catastrophic engine related recalls and a NEW class action suit for their garbage windshields – on and on. Reading some of the similar comments below, we must ask you? Are you speaking to the RIGHT owners? Or are you accepting payola from the "hot hand" right now? Because NOBODY could get it this wrong.("Subaru sales are on fire so lets go with it!") I used to put stock in your publication before the Internet. Today with the Internet you are nearly irrelevant to me.

  24. In a few more months a Highlander Hybrid capable of 33/34 mpg is coming to market. If you really want a utility/family vehicle built in Indiana, it seems like a much better choice than an Outback.

  25. Your article To Get the Most Reliable New Car, It Pays to Wait, suggests not to buy new models. Here is my question. Honda is introducing CR-V hybrid early next year. The gasoline CR-V has been more or less the same since 2017 or 2018, and hybrid is going to be based on the gasoline model. On the CR-V hybrid, Honda will use, as far as I understand, the same hybrid system they have used for several years on Accords. So, how new will the CR-V hybrid be? Do you consider it a new model which a prudent buyer should avoid?

  26. Wait…What? I'm confused now. You suggest NOT buying the 1st new model of , then go on about how good the Subaru Outback is? ( I kid C.R.) I would definitely buy the Outback with the turbo motor! I very well may be doing so soon!

  27. Honda Fit for a base commuter car with excellent interior utility. 3 cubic feet less fold down room than an HRV. Just tint the rear windows.

  28. For a reliable manual tranmission car my first choice would be Mazda and second choice would be Honda. Stay far away from VW GTI! Also Kia/Hyundai have horrible, weak clutches in their manual transmissions, but they have good automatic transmissions.

  29. You get used to the display screen pretty fast, I bought my wife a 2019 Forrester Sport, ( entirely made in Japan), I just bought a 2020. Outback Onyx XT,(assembled in Indiana, engine and transmission made in Japan)I was sitting in my outback warming up, and the side of the seat that houses the seat controls, just popped, and the seat went down on that side a bit, and that plastic peace on the side was unattached and cracked off the seat in several places? I hope that’s not going to keep happening, like it’s a design flaw? I really love this car !

  30. Avoid any vehicle that has a CVT transmission…. failures lead to complete replacement, not rebuilds. Especially Nissan's JATCO built CVT units. 🚨🚨🚨🚨🚨

  31. Never Subie again…My06 Outback XT Limited swayed side to side at freeway speeds…tried to go out of control…Google Subaru Outback Ghostwalking

  32. CVTs are junk. My bike fits inside my 2002 Focus ZX3 manual Who needs a rack. 18 years , running great. This guy use a rack so he can say , look I ride a bike !😂

  33. I have had my 2019 Forester as an all-new model for a year now. I chose it because of Android Auto and standard LED headlights over the outgoing model. I haven't had any teething issues with it other than an update for the infotainment system. Even that was just the radio presets getting lost.
    So (knock on wood), I feel pretty fortunate to be free of major first-model-year issues that a lot of cars seem to have. I really like the Outback and would have gotten that if it was available back then.

  34. Just turned 180,000 miles on my 2014 Forester with a CVT. I beat the crap out of that thing and have only needed regular maintenance. Never owned a Suby before and I would recommend one now. I was particularly impressed with the tire wear and gas mileage. Only zonk would be that it seems to drink oil..not leak, but use it. So long as I watch the oil levels when I gas up, it just keeps going.

  35. Boy the new entertainment is great …. young guy get with it …. it is just not that difficult to adapt to and at this level is amazing

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